Introduction
This Privacy Policy explains how Pat PKR ("Pat PKR," "we," "us," "our"), the operator of the online gaming and sports betting platform at patpkr.bet, collects, uses, stores and protects your personal data when you register an account, make transactions or otherwise interact with the Pat PKR platform.
Pat PKR is committed to handling the personal information of all Pakistani players with respect, transparency and care. Privacy is not a compliance checkbox here — it is a genuine part of how we run the platform. We understand that the people using Pat PKR are sharing real financial information and personal details, and we take that responsibility seriously.
By creating a Pat PKR account or using any part of the platform, you consent to the collection and processing of your personal data as described in this policy. If you disagree with any part of this policy, please do not register or use the Pat PKR platform. This Privacy Policy should be read alongside our Terms and Conditions.
Plain language summary: Pat PKR collects only what it needs, uses it only to run your account and process payments, keeps it secure, and will never sell it to anyone. Full details are in the sections below.
Data We Collect
Pat PKR collects personal data across several categories. We have listed every category below along with the specific data points within each, so you know exactly what information Pat PKR holds about you.
| Category | Data Points Collected | Required? |
|---|---|---|
| Identity | Full name, date of birth, CNIC number, nationality | Mandatory |
| Contact | Mobile number, email address, city/province | Mandatory |
| Financial | EasyPaisa/JazzCash/NayaPay wallet numbers, bank account details for IBFT, card last-four digits | Mandatory |
| Identity Verification | CNIC scan or photo, selfie for liveness check (KYC) | For large withdrawals |
| Transaction | Deposit amounts, withdrawal amounts, dates, payment method used | Auto-recorded |
| Gaming Activity | Game history, bet amounts, win/loss record, session durations | Auto-recorded |
| Technical | IP address, device type, browser, operating system, login timestamps | Auto-recorded |
| Communications | Support chat transcripts, email correspondence with Pat PKR | Retained for service |
Pat PKR does not collect sensitive personal data such as biometric data (beyond liveness KYC), medical records, religious beliefs or political opinions. We do not collect data about minors — anyone found to be under 18 will have their account closed immediately and their data deleted in accordance with our retention policy.
How We Collect Your Data
Pat PKR collects personal data through three main channels:
- Directly from you: When you register your Pat PKR account, deposit or withdraw funds, contact customer support, submit KYC documents or update your account settings, you provide data directly to us.
- Automatically during platform use: Pat PKR's systems automatically record technical data — including your IP address, device information, browser type, session duration and in-game activity — whenever you use the platform. This data is essential for security monitoring, fraud prevention and platform optimisation.
- From payment service providers: When you deposit or withdraw via EasyPaisa, JazzCash, NayaPay, SadaPay, bank IBFT or a Visa/Mastercard, the payment provider confirms transaction status and shares the minimum data required to process and verify the payment. Pat PKR does not receive full card numbers or mobile banking PINs at any stage.
Pat PKR does not purchase data from data brokers or third-party lists. We do not collect data from social media platforms or public records. The only source of your personal data at Pat PKR is your own interactions with the platform and the payment providers you choose to use.
Why We Use Your Data
Pat PKR uses the personal data it collects for specific, defined purposes only. We do not use your data for purposes beyond those listed below:
- Account operation: To create, verify and maintain your Pat PKR account and allow you to log in securely.
- Transaction processing: To process deposits, withdrawals and any bonus credits accurately and in compliance with payment provider requirements.
- Identity verification (KYC): To confirm your identity when required by responsible gaming standards or before processing large withdrawals. This protects both you and the integrity of the Pat PKR platform.
- Security and fraud prevention: To detect, investigate and prevent fraudulent activity, unauthorised account access, money laundering and any other conduct that violates Pat PKR's Terms and Conditions.
- Responsible gaming compliance: To monitor gaming behaviour patterns that may indicate problem gambling, apply deposit limits or self-exclusion settings requested by you, and support players who reach out for help.
- Customer support: To respond to your questions, resolve disputes and maintain records of your communications with Pat PKR's support team.
- Legal obligations: To comply with any applicable legal requirements, regulatory instructions or lawful requests from authorities.
- Platform improvement: To analyse aggregated, anonymised usage data for the purpose of improving the Pat PKR platform experience. This analysis does not identify individual players.
We do not use your data to: send unsolicited third-party marketing, profile you for advertising purposes outside Pat PKR, or make automated decisions that have a significant legal or financial effect on you without a human review process in place.
Data Sharing
Pat PKR does not sell, rent, trade or otherwise commercially transfer your personal data to any third party. The only parties who receive your personal data from Pat PKR are those who need it to help deliver the service to you, and only to the extent required for that specific purpose.
The categories of third parties with whom Pat PKR may share limited personal data are:
- Payment service providers: EasyPaisa, JazzCash, NayaPay, SadaPay, bank IBFT processors and card networks receive the minimum data required to execute and confirm your payment transactions. They operate under their own data protection terms and are independently regulated.
- KYC and identity verification providers: When verifying your identity for large withdrawals or account security purposes, Pat PKR may use a third-party KYC service. The KYC provider receives only the documents and information necessary for verification and is bound by a strict data processing agreement.
- Game software providers: Game providers whose titles are available on Pat PKR may receive anonymised session and outcome data for technical support and performance monitoring purposes. They do not receive your name, contact details or financial information.
- Legal and regulatory authorities: Pat PKR will disclose personal data to law enforcement, courts or regulatory bodies only when required to do so by a valid legal obligation or official request.
All third parties who process data on behalf of Pat PKR are required to maintain appropriate technical and organisational security measures and to use the data only for the specific purpose for which it was shared.
Cookies & Tracking Technologies
Pat PKR uses cookies and similar technologies to keep the platform functioning correctly and to understand how players interact with it. A cookie is a small text file stored in your browser when you visit patpkr.bet. Cookies do not contain your personal financial information and cannot execute programs or install software.
The cookies used by Pat PKR fall into the following categories:
- Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security cookies that detect unusual access patterns. These cannot be disabled without breaking core Pat PKR functionality.
- Functional cookies: Remember your preferences — such as your chosen language, display settings and responsible gaming reminder intervals — so you do not have to reset them on each visit to Pat PKR.
- Analytics cookies: Collect anonymised, aggregated data about how players navigate the Pat PKR platform. This helps us identify which features are used most and where improvements are needed. No individual player is identified in this analysis.
- Security cookies: Support Pat PKR's fraud detection systems by helping identify suspicious login patterns or unusual session behaviours.
Pat PKR does not use advertising or retargeting cookies. You can manage cookie preferences through your browser settings. Disabling essential cookies will impair your ability to use Pat PKR.
Data Security
Pat PKR employs a layered security approach to protect your personal and financial data. The measures below are in place continuously across the entire platform infrastructure:
256-Bit SSL Encryption
All data transmitted between your device and Pat PKR's servers is encrypted using 256-bit TLS. This is the same standard used by major banks and financial institutions worldwide.
Secured Server Infrastructure
Pat PKR's servers are hosted in access-controlled, monitored data centres. Physical access is restricted to authorised personnel only. Regular security audits are conducted by independent third parties.
Role-Based Access Control
Pat PKR staff can only access the personal data relevant to their specific role. A customer support agent cannot access financial compliance records, and a technical engineer cannot access individual player account details without authorisation.
Continuous Threat Monitoring
Pat PKR's security team monitors platform activity around the clock for unusual patterns, unauthorised access attempts and potential data breaches. Automated alerts escalate incidents for immediate human review.
Regular Security Patching
All Pat PKR platform software and infrastructure components are kept up to date with the latest security patches. Known vulnerabilities are remediated as quickly as possible after disclosure.
Your role in security: Pat PKR's security systems are only as effective as your own account security. Use a unique, strong password for your Pat PKR account, enable any available two-factor authentication, and never share your login credentials with anyone. Pat PKR staff will never ask for your password.
Data Retention
Pat PKR retains your personal data only for as long as is necessary for the purposes described in this policy. The retention periods below reflect both operational needs and any applicable legal requirements:
- Active account data: Retained for the full duration of your active Pat PKR account plus a period of five years after account closure or the last transaction, whichever is later.
- Transaction records: Financial transaction data is retained for a minimum of seven years in line with standard anti-money laundering record-keeping requirements.
- KYC documents: Identity verification documents are retained for five years from account closure or the date of the last verified transaction.
- Support communications: Chat transcripts and email correspondence are retained for three years from the date of the interaction.
- Technical and session logs: IP address logs and session technical data are retained for 12 months for security and fraud investigation purposes, then deleted.
- Accounts closed for fair play violations: Data associated with accounts closed for Terms violations may be retained for the full legal retention period to support any necessary legal proceedings.
When data is no longer needed and the applicable retention period has expired, Pat PKR securely destroys or anonymises it so that it can no longer be linked to any individual.
Your Data Rights
As a Pat PKR player based in Pakistan, you have the following rights over your personal data. To exercise any of these rights, contact our support team at support@patpkr.bet. We will respond within 30 days of receiving your request.
Right of Access
Request a copy of all personal data Pat PKR holds about you, including what it is, where it came from and how it has been used.
Right to Correction
Ask Pat PKR to correct any personal data that is inaccurate, outdated or incomplete. We will update records without undue delay.
Right to Deletion
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Right to Restrict Processing
Request that Pat PKR limits how your data is used while a correction request or objection is being reviewed.
Right to Portability
Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.
Right to Object
Object to Pat PKR's use of your data for any purpose you believe is not justified. We will review and respond with a clear explanation of our position.
Children's Privacy
Pat PKR is strictly an 18+ platform. We do not knowingly collect, store or process personal data belonging to anyone under the age of 18. Every Pat PKR account registration requires the player to confirm they are of legal age, and identity verification is used to enforce this requirement for accounts associated with larger transactions.
If Pat PKR discovers or is notified that personal data belonging to a minor has been collected — through a mistaken registration or any other means — the following steps are taken immediately:
- The account is suspended and access blocked.
- Any deposited funds are returned to the original payment method.
- All personal data associated with the account is deleted from Pat PKR's systems within 72 hours.
If you are a parent or guardian and believe your child has registered an account at Pat PKR, please contact us immediately at support@patpkr.bet and we will act without delay.
Third-Party Links
Pat PKR's platform may contain links to third-party websites, payment provider portals or game provider interfaces that operate independently of Pat PKR. This Privacy Policy applies only to data collected and processed by Pat PKR directly on patpkr.bet and does not extend to any third-party service you access through a link from the Pat PKR platform.
Pat PKR is not responsible for the privacy practices of third-party websites, including payment providers, and we encourage you to read the privacy policy of any third-party service before providing your personal information. The presence of a link on Pat PKR does not constitute an endorsement of that third party's data practices.
Changes to This Privacy Policy
Pat PKR reviews and updates this Privacy Policy periodically to reflect changes to the platform, applicable legal requirements or our data handling practices. When we make material changes — those that meaningfully affect how your data is collected, used or shared — we will notify you via the email address registered on your Pat PKR account and display a prominent notice on the platform at least seven days before the changes take effect.
Minor updates, such as clarifications or formatting corrections that do not change the substance of the policy, may be made without advance notice. The "last updated" date at the top of this page reflects the most recent revision. Your continued use of Pat PKR after a policy update constitutes acceptance of the revised terms. If you do not accept the updated policy, please contact us to close your account.
Contact Us & Complaints
If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how Pat PKR has handled your personal information, please get in touch with us directly:
- Email: support@patpkr.bet — include "Privacy Request" in the subject line for faster routing
- Live Chat: Available 24/7 from within your Pat PKR account dashboard
- Response time: Pat PKR aims to acknowledge all privacy queries within 24 hours and provide a full response within 30 days
We always prefer to resolve data privacy concerns directly. If, however, you feel that your concern has not been adequately addressed after contacting Pat PKR, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.
Related Policies
This Privacy Policy forms part of your agreement with Pat PKR. Please also review our Terms and Conditions and Responsible Gaming Policy for the full picture of how we operate and protect Pakistani players on this platform.